How to build democracy with technology away from elections

There is a lot to be said for a British general election. It is brutally fast in delivering the people’s verdict. It uses technology that everyone can understand and is impossible to hack remotely. And in returning to Rick Wakeman’s prog-rock classic, the BBC has given it back its theme music.

But elections alone are a pretty thin form of democracy. Those who shifted from Labour to vote Conservative did so because of Jeremy Corbyn, because of the party’s far-left manifesto, because of Brexit, because they like Boris Johnson or a mix of these and others. The reasons will come out in surveys and interviews, but aren’t a formal part of the results and the government can ignore them. Continue reading “How to build democracy with technology away from elections”

How cloud computing helped one university to digitise the student experience

Article by SA Mathieson, Guardian Labs, (The Connected University series paid for by Staffordshire University), 4 December 2019

Until recently, a university that wished to remind students about lectures, answer their questions around the clock and provide personalised suggestions on which societies to join would have needed a call centre of support staff working shifts. Staffordshire University is now providing all of these services and others through its app, Beacon, a digital coach for students available on mobile devices accessed through voice and text. Continue reading “How cloud computing helped one university to digitise the student experience”

Mr Robot: will androids ever be able to convince people they’re human?

Article by SA Mathieson, Guardian Labs, (The Connected University series paid for by Staffordshire University), 29 November 2019

In his quest to build robots that can pass as human, Carl Strathearn has drawn on various fields including prosthetics, materials science, computing and animatronics – the last by talking to John Coppinger, designer of the Jabba the Hutt animatronic puppet used in the 1983 Star Wars film Return of the Jedi. “He helped me out in my master’s when I was doing research in advanced animatronics and gave me plenty of inspiration in my PhD,” says Strathearn. Continue reading “Mr Robot: will androids ever be able to convince people they’re human?”

Searching for specialist search services

General search engines are an amazing free service that participants in one piece of research valued as being worth US$17,530 a year. (Not sure about that, although DuckDuckGo did help me find said piece of research in seconds.) But as I write for Computer Weekly, professionals can benefit from more-focused search services.

Several of these specialist search services are aimed at journalists. Krzana focuses on recent material, linked to geography and subject to minimise time wasted by journalists in Birmingham sifting out news from the city of the same name in Alabama. The Inject Project aims to provide related but different material, such as similar stories in another country. (More on both these services from the NUJ Freelance newsletter here.) Image library Shutterstock has launched services that let users search for images with images. Continue reading “Searching for specialist search services”

Ministry fails to do justice to data protection

When I pitched a data journalism project to PublicTechnology.net and Civil Service World on government departments and personal data breaches, I didn’t expect the biggest perpetrator to be the Ministry of Justice, or that its 3,184 incidents in 2017-18 would be 27 times the number of the second-placed Ministry of Defence.

The ministry has two reasonable arguments for such high numbers. Firstly, it reports every data breach while some departments do not. Secondly, it directly runs the justice system in England and Wales through HM Courts and Tribunal Service, which was responsible for 70% of its breaches. If the Department of Health and Social Care ran health and social care directly, it would have a much higher figure too. Continue reading “Ministry fails to do justice to data protection”