Article by SA Mathieson, Guardian Labs, (The Connected University series paid for by Staffordshire University), 4 December 2019
Until recently, a university that wished to remind students about lectures, answer their questions around the clock and provide personalised suggestions on which societies to join would have needed a call centre of support staff working shifts. Staffordshire University is now providing all of these services and others through its app, Beacon, a digital coach for students available on mobile devices accessed through voice and text. Continue reading “How cloud computing helped one university to digitise the student experience”